General enquiries
Reviewed during published business hours.

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Contact our Baluwatar team for technical support, product questions, business projects or an existing service request.
Starting in the right place helps us respond with the most useful next step.
Use this form for general questions, product enquiries, partnerships or anything that does not fit the dedicated service and project routes.
If equipment is broken or you need a technician, the service request form collects more useful diagnostic information.
Reviewed during published business hours.
Scheduling is confirmed after the issue and location are reviewed.
Stock and final pricing are confirmed by staff.
A site assessment may be recommended before quotation.
Karn IT is based in Baluwatar and serves customers across Kathmandu Valley. Availability is confirmed for each request.
Yes. Photographs can help explain equipment, damage or installation conditions, but a final assessment may still require an inspection.
Use the Track Service page with the reference provided on your receipt or service communication.
Open the relevant product page or use the general enquiry form. Stock and final pricing are confirmed by staff.
Sunday–Friday, 10:00 AM–6:00 PM. Confirm availability before making a dedicated visit.